Frequently Asked Questions

  • No. Both/And Paper Co. offers reflective and creative materials intended for personal use, ritual, and meaning-making. These offerings are not therapy and do not replace mental health care.

  • These cards are for people navigating relationships that are meaningful, complicated, distant, or unfinished — including relationships marked by love, grief, boundaries, or silence. They can be used to send, to hold, or simply to sit with.

  • No. Many people use these cards as a personal ritual — for reflection, journaling, prayer, or private honoring. Sending is optional.

  • It’s okay to move slowly. Pause when needed, return when ready, and seek professional support if distress arises. Care for yourself in ways that feel grounding and supportive.

  • Yes. While these cards are often used during the holidays, they are not tied to a specific season or timeline. They are meant for moments of readiness, not obligation.

  • Yes — especially for people who appreciate honesty, reflection, and care. Some choose to include a note explaining the intention behind the card; others allow the words to stand on their own.